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From the Editor
Executive Editor Eric Conrad sheds light on our newspapers and our Web sites, on the role of community journalists, sharing news and perspective about the challenges facing the media industry, and offering insight into the frequent comments and contact we have with readers, government leaders and the business community.

Blog Index
January 21, 2008
We've changed our approach to web comments

As you may have noticed, starting today we are taking a different tack with readers who post online comments at kjonline.com and onlinesentinel.com.

Comments no longer are automatically visible at the bottoms of our stories and updates. If you want to read the comments, you must click on a line that takes you to them. This is a conscious, deliberate choice that readers will make to see the comments. We expect that adding this step will reduce the number of readers who are upset by what our post-ers write.

There's more. There's now a way to report abusive comments. There's an area of our comments section now that allows readers to report what they consider to be abusive comments. In fact, if three or more readers cite the same comment, it comes down automatically.

If one or two readers report a comment as abusive, we will examine that comment. But it may not happen right away. We are putting into place a system where comments on this list (reported as abusive by 1-2 people) are examined a few times a day, including on weekends.

We know these changes won't please everyone. Comments are very popular among readers and some have written to us saying, "Don't change a thing." On the other hand, some readers are so turned off by comments they wish we didn't allow them.

We are looking for a reasonable, responsible middle ground. We've adopted these changes in cooperation with our colleagues at the Portland Press Herald/Maine Sunday Telegram and at MaineToday in Portland. They were a big help to us.

Feel free to tell me what you think.

Eric Conrad
Executive Editor
Kennebec Journal and Morning Sentinel
Telephone: 207-621-5630

Posted by Eric Conrad at 11:31 AM
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Comments

Please do not allow these changes to become a vendetta. If 3 liberals whine about a conservative comment, the comment automatically becomes wrong and is removed. What you are seeing in this blog space is the actual feelings of the readership. Politicians especially need to read what is being written as they do not read their email. People are tired of waiting for their letters to the Ed. to be printed in the paper. I do understand that vulgarity, personal attacks and some of the name calling must be squelched. Thanks for listening...Dick

Posted by Richard
January 21, 2008 02:54 PM

"We expect that adding this step will reduce the number of readers who are upset by what our post-ers write".

What are we afraid of here??? In a healthy democracy, people express their opinions and meaningful dialogue follows. Sure, there are offensive, fairly ignorant folks out there saying outrageous things, but this is the transparent world of blogging...where one no longer has to scream at a tv, or radio, or newspaper...one can just have a say, regardess of socio-economic background. Your paper needs to stay in the the flat 21st century and not hide under a bush.

Posted by LRichter
January 21, 2008 03:49 PM

I am pleased to read about the new policy in regard to a more balanced presentation of opinions. I have felt for many years that the positions presented were heavily biased and have said as much. We must teach our young people that they must carefully examine both sides of issues if they are to become responsible citizens. \

I would caution against setting up a clearly numeric system for removing bloggers’ writings. If you make it too easy for them, some irresponsible types will get a couple of buddies to work with them in concert to get someone removed. You certainly would not want such an easy method to be available in regard to removing a columnist, for example. While the word, editor, has a root meaning “to cut,” such a thing should be done with the utmost care and not yield to those who would make it a popularity contest.

Posted by Jack Murphy, Rome
January 21, 2008 05:37 PM

This is Groupthink Censorship - mob rule.

What an embarrasment in the age of the Internet.

Information wants to be free.

You don't get it.

Posted by What a Joke
January 22, 2008 01:15 AM

I don't doubt that you wish to (and probably will try to) control what is posted on your website. I wish I had the answer for you as to how you may go about this and avoid bias. This "three dissenters" idea seems rather simplistic and it appears you are just trying to avoid having to use staff time to do this right.

Posted by Ozzy Mandias
January 23, 2008 08:28 AM

Here we go, we have to make sure we please the whiners or they will get mad and demand satisfaction. You will find that most of these people that complain about every little thing, are either mooching off their parents, or staying home watching Opera reruns all day, while there spouse works. "What are we afraid of here???" indeed...

Posted by WebMan
January 23, 2008 09:12 AM

Finally, a way to cut down on the "ad hominen" attack posts -- just because one disagrees with another's opinion, there's no need to be abusive to the poster, as I have often read on these pages. This method IS less convenient than having the posts at the bottom of the page, but if it keeps down the off-topic or attack posts, great.

Posted by Michael J Denis
January 29, 2008 09:03 AM

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