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From the Editor
Executive Editor Eric Conrad sheds light on our newspapers and our Web sites, on the role of community journalists, sharing news and perspective about the challenges facing the media industry, and offering insight into the frequent comments and contact we have with readers, government leaders and the business community.

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May 15, 2008
Should Maine become "Call Center Central?"

We have an article by Staff Writer Craig Crosby running Sunday in both newspapers about the renewed growth -- it's not really new -- of customer-service call centers in Maine.

New companies are coming to Farmington, Wilton and Pittsfield, so we wanted to look at the trend once again. Why do companies locate their call centers here? Is this the kind of economy Maine really wants?

Without giving away too much, the upshot of most people quoted in the story is that Maine is better off having these jobs than not having them.

But the story is more nuanced and detailed than that. Be sure to read it for yourself.

Posted by Eric Conrad at 04:21 PM
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Comments

True, these are not the types of jobs Mainers need in order to pay $4.25 a gallon for heating oil, but they nonetheless ARE better than NO jobs.

Posted by Michael J Denis
May 17, 2008 07:55 AM

I know this is going to make me sound like a retrobate, call center jobs are female jobs.

Posted by reader of Portland-Boston, ME
May 18, 2008 08:23 AM

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